For those of you just turning in, check out part 1 of this series, where I describe why I’m redesigning theblogstudio.com, and why you’ve been invited along for the ride.
Ok, so what I’m going to do here is basically review the purpose for
having theblogstudio.com, and look at how the current site stands in
relation to it’s purpose. We’ll look at what the site does well, what
needs to be improved, what needs to be taken away, and what needs to be
First things first. Let’s ask an obvious question. “Why does
theblogstudio.com exist?”. The easy answer is to say to help us earn
new business. But that’s too general. More specifically, the
site’s main purpose is to
- let our target market know we exist
- show off our work
- position us as experts in our field
- give a sense of our character
- keep visitors coming back
- elicit inquiries
Let’s look at these points in a bit more detail
Take the first point – to let our target market know we exist.
I could build a very successful, very busy site if my intention was
simply to get traffic. But that wouldn’t help my business. I need targeted
traffic. I need to get my site in front of people who have made the
decision to hire a web designer at the moment they are making their
In other words I need to consider my strategy for reaching those people right off the bat, before I even think about the design.
So how can we do that? Search engines obviously play an important
role here, but as important as SEO is, it pales in comparison to
Luckily, blogging by its very nature tends to build both search
engine ranking and inbound links. Inbound links are the online version
of word-of-mouth recommendations. I believe that they are the most
effective marketing tools available, due to their cumulative effect of
directing targeted traffic and indirectly bumping page rank.
A year or so ago I made the decision to try to boost my inbound links
by offering free WordPress templates for download. This was quite
successful, and I definitely want to make the downloads section an
important part of the new design. Not only does it help business, but
We’re also going to be including more tutorials and tips. The purpose
of this is three-fold: to help our fellow bloggers make the most of
their sites, to earn some inbound links, and to highlight our specific
Another way to earn inbound links is to have a lively conversation
going in the site’s comments. Our current site does a pretty good job of
this. Like everything though, it can be improved.
Once folks have landed on our site, we need to consider the site’s
next four purposes – to show off our work, to position us as experts, to
keep visitors coming back, and ultimately elicit inquiries for our
This is a perfect segue into examining what I don’t like about our current site.
Setting aside aesthetics for the moment, the current site doesn’t do a
good job of highlighting our work. Obviously the site itself is very
plain. Plain can be good, don’t get me wrong. But it’s too emotionally
uninvolved – too cold. Aside from that though, all our work is hidden
away in the portfolio, and I find the portfolio too complex.
True, the current portfolio does hold a lot of work – there’s
something like 100 images in total in there. But there isn’t really a
good way to get a quick at-a-glance overview of our style.
The previous site did a much better job of this. It was a one page
portfolio, with only a single image for each site listed. It was perhaps
a bit too spare. I’m still searching for the ideal balance.
The site also falls short on positioning us as experts. Visually, it
doesn’t do anything to inspire confidence. Nor does it highlight the
accolades and acclaims we’ve received in our short time in business.
As for my goal of giving a sense of our character, I started to do
this with the addition of the flickr photos on the home page. I want to
expand on this some more. The fact is that we’re not a large, anonymous
firm. We’re small – on purpose. We inject a lot of our own personalities
into our work. I want our site to convey the personal passion we have
for design in general and blogging in particular.
Our current site falls way short on the “make it easy to subscribe”
scale. I’ve got to totally redesign the subscription process. The number
of RSS subscribers has barely budged since the redesign, so something
has got to change.
Lastly, I want it to be very easy for potential clients to get in
touch with us. We’ve started to go down that route with our “request a
quote” form on the home page. This has been helpful. We get quite a few
“how much will it cost” request via that form, which is fantastic of
course. But we need quite a bit more information before we can give a
reasonable quote. So I’d like to develop the quote request form into a
more robust info-collection tool.
So with all of the above in mind, we can create a shortlist of goals for the redesign:
1 – we want to continue to earn inbound links by
a. highlighting useful articles
b. developing an easy to navigate library of resources
c. encouraging comments
2 – we want to make our work more of a focal point
3 – we want to make our portfolio faster and easier to navigate
4 – we want to inject more of our personalities into the whole site
5 – we want to make subscribing to our RSS feed and newsletter easy and obvious
6 – we want to gather more information when quote requests are made.
These six points will be the measuring stick with which we assess the
rest of our decisions moving forward with the project. We’ll refer to
them frequently throughout our process to ensure we’re keeping our goals
front and centre.
I hope this exercise helps illustrate the importance of properly
planning a web design project. In essence what we’ve done is built the
foundation that our site will be built on. We’ve created something that
we can mentally grasp.
Next up – mood board and target board.